Assessment Maturity Model

Over the last few years I have been working with customers and friends on an Assessment Maturity Model. It started with brainstorming, it was developed using a wiki and it has been tested by representing the idea to a number of groups around the world.  Now I feel that it is ready to take to the next step.

Over the last few weeks I have been formalizing the model to make it easy to understand and building a web site http://www.assessmentmaturitymodel.org/ 

The premise behind the Assessment Maturity Model is that if you can’t measure it you can’t manage it. But to measure it you need to know what "it" is. 

 

The Assessment Maturity Model proposes that there are six key performance indicators, known as Measures, within the three key Areas of Assessments, namely:

• Assessment Development
  This area includes all aspects of authoring (creating and maintaining) the items and assessments.
• Assessment Delivery
  This area includes all aspects of administering the assessment to candidates, respondents, participants, etc.
• Presenting Results
  This areas deals with presenting results in a trustworthy way to the stakeholder in meaningful context.

Six key performance indicators, known as Measures, are tracked to provide an indication of maturity and these are:

• Stakeholder Satisfaction
• Security
• Strategic Goals
• Processes
• Data Management
• Communications with Stakeholders

By tracking these Measures an organization can determine where they are and can plan for where they want to be. These can be tracked by a single Area, as shown in the graphic to the left, or with the three Areas combined for an overview. The graphic to the left shows how an organization can track by area based on "Quality" and "Efficiency".

If you manage any type of assessment program I’d encourage you to take time to learn more about the Areas, Measures and Phases of the Assessment Maturity Model.  or just

Please feel free to link to the Assessment Maturity Model web site at http://www.assessmentmaturitymodel.org/, cross link from other web sites and blogs, twitter about it, email me about it, comment here about it and/or even tell your friends about it! 

Watch out for more – this isn’t finished yet!

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